Our loyalty program lets you earn points for every purchase made on Otakura.com. Points can be accumulated and used to receive exclusive discounts, special prizes, and other benefits.

Signing up is easy! Simply create an account on our website and you'll be automatically enrolled in the loyalty program.

You earn points for every euro spent on Otakura.com. You can also earn extra points by participating in special events, product reviews, and dedicated promotions.

The accumulated points can be converted into discounts to apply to your future purchases or redeemed for exclusive rewards available in our loyalty catalog.

Yes! You can view your points balance by accessing your account in the "Loyalty Points" section.

Yes, accumulated points are valid for 3 months from the date of credit. Make sure to use them before they expire!

No, loyalty points are personal and cannot be transferred to other accounts.

If you return a product, the points earned for that purchase will be deducted from your points balance.

Loyalty points can be used on almost all products, except for any restrictions on items on sale or limited editions.

If you delete your account, all accumulated points will be lost and cannot be recovered.